Overcoming Low Self Esteem at Work: Part 5

by Crystal on February 11, 2009

This entry is part 5 of 5 in the series Overcoming Low Self Esteem At Work

If you’ve heard of the 80/20 rule, you might already know what I’m going to say here.  If you haven’t, it’s the principle that 80% of your results come from 20% of your efforts – or that returns are usually disproportionate to what’s put in.  It means that there are a few key things that if you target them, will make the biggest difference.

Guess what.  It applies here.

My work cubicle from a distance
Image by Damek via Flickr

The Independent Mindset

Changing your mindset is one of those biggest things, but there’s a final 20% tweak that will boost your confidence and self esteem out of all proportion.  That last little jump is where you take the step from being a positive employee, to being an empowered individual who happens to choose to be an employee (but only for this organisation at this particular time).  See the difference in relative power positions?

If you’re a manager, and two of your people perform well, but one of them has this attitude and you KNOW they might walk away at any time – who would you be offering the promotions to, and giving recognition and feedback to?  It’s true – the squeaky wheel does get the oil.   Which one would have any workplace issues or complaints that arise sorted out quicker, do you think?

Self Promotion

For your employer to recognise your worth, you will sometimes have to step outside your boundaries and tell people what you’ve accomplished.  Otherwise, often, they’ll have no idea what you do.  If you’re feeling under-appreciated, stop and think for a moment if you’ve let people know just what accomplishments they should be appreciating? Ultimately, you want to get yourself empowered enough that you’re comfortable talking about what you’ve achieved, and nobody has any doubts that you’re a valuable member of the team.

Many places have monthly reports in which you list the work that you managed, any process improvements you put in place, any incidents that arose etc – even if your workplace doesn’t do that there’s nothing stopping you from briefly putting points into a one page document at the end of each month, so that you can check back on it later yourself.  It’s important to write down, because even though something may seem huge to you now, the pace of work will keep right on throwing things at you and it won’t be long before this month’s major achievement is forgotten.  Besides being a positive reminder of all the things you can and have done for the company, it’s also fantastic for when you need to put together a resume, or go for a promotion.

Meeting Challenges

If you’re stuck trying to find things to list for your ‘monthly report’ above, remember that it’s the things we find toughest to do that give the greatest satisfaction, so instead of avoiding the really challenging jobs at work, why not work on facing a few of them.  Line up support from your boss first so you can get help and input as you need it, (and so they know you’re stretching yourself) but you’ll build up a great reputation and some great resume fodder this way.  You might also meet the contact that helps you shift across to something better, or find something different entirely. Start with small challenges, and as you find yourself stretching to meet them you can move it up a notch.  This can be a great way to outgrow your old job and shift into a promotion.

It’s also a brilliant way to build up your own estimate of what you’re capable of!

Finding Your Niche

Do you have some tasks that you’re especially good at doing in your job description? Have any of your notable skills ended up being added onto your workload just because you’re the best at doing them, whether they’re part of your role or not (computer skills often end up that way, especially support and training for whatever you’ve got an expertise in).  What parts of your job do you enjoy doing so much that time melts away when you get stuck in?  Why not talk with your boss about using those skills a bit more, so you can enjoy your work time a bit better.  Of course the art of persuasion is to convince him/her that letting you do this has benefits for them, but there’s nothing says you can’t get the enjoyment too.

Start thinking about how you could redesign your position so that it suits you and your talents better.  Try getting a few extra training courses in that will give you a solid foundation for any lateral shifts you might need to get where you want to go.  Taking a leading role in creating your dream job is the best (and so far as I know, the only) way to end up with it. 

Addressing Major Issues

Most of the workplace studies agree, the main reason that people end up leaving jobs is not because of the workplace, or even in many cases workload, although both of these may be contributing factors.  The final straw is usually personality issues with someone at work.  It may or may not be your boss, but if there’s anyone you work with whose personality just grates on you (or who doesn’t bother to hide their issues with you) these are the hardest issues to get over.  After all, you’re spending more time with them than with your family, in most cases.

There are 4 rules of thumb for dealing with a situation like this.

  1. Stay professional about it.  Regardless of what the other person is saying/doing, you’ll end up looking better if you’ve refused to stoop to infighting yourself.  If you’re not rising to the bait, eventually most people will stop dangling it. (The one exception is workplace bullies.  If this is your situation, you need to work on getting out because your salary just isn’t worth your health.  Try to line something up before you leave, though.  It’s easier and less stressful in the long run.)
  2. Never vent to anyone at work, unless they’re in a direct position to do something to fix the situation.  Save your gripes for your support network.  This feeds back into point 1, and leaves you looking all the more professional.
  3. Don’t let it interfere with your work.  If it ever gets to the point where you’re becoming unable to do what you’re there to do, you need to act urgently using whatever complaint management options are open to you.  Most workplaces will have a policy in place.  If it’s your own management causing the issue, see if you can sidestep them by going to your union, or moving higher up the chain (be very careful about this one, in some circumstances it can cause more issues)
  4. Manage the stress.  You’ll have to make sure that your life outside work includes some activities that help you unwind, or the problem will build over time.  Exercise or team activities especially will help by giving you positive interactions with people to counter the negative ones.  Give yourself the TLC you need.  Massages are always good :)

Always remember, you have choices, and if you choose at any time to sack your current supervisor for a lateral shift, or even a different job, that’s entirely your option.  If the reasons you chose the job in the first place are powerful enough, by focusing on them, the little games others play will seem meaningless and unimportant by comparison.

What do you do?

Just about everyone’s got war stories about tough times in the work trenches.  What’s yours?
How about sharing your favourite tip for keeping your chin up when work tries to get you down?

(Best answer by the end of the month wins a $97 prize)

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Overcoming Low Self Esteem at Work: Part 4

by Crystal on February 10, 2009

This entry is part 4 of 5 in the series Overcoming Low Self Esteem At Work

You want work to be a place you can enjoy being part of something bigger, making a contribution and feeling good about it, right?  Coming home with a sense of completion, satisfaction and a job well done?  Well, we all know many workplaces aren’t set up to be like that, but I’ll let you in on a secret…

My work cubicle from a distance

Image by Damek via Flickr

It’s not the workplace that gives you those feelings. It’s your state of mind.

It’s true.  I’ve worked in jobs with fantastic titles and descriptions, even pay, and been miserable.

I’ve worked as a casual cleaner, pathology typist, admin assistant and even telesales person and got all of the above. (Note for the curious: I got a lot of different jobs paying my way through uni, sometimes up to 3 at once, because student financial assistance doesn’t actually assist with much unless you’re living off skim milk powder & noodles.)

The only difference between the two situations was that in the bottom list, I had decided to take pride in my work – regardless of whatever else went on in the workplace.  I forgot it for a while, and ended up back in the top situation, but when I got to the point where I absolutely hated getting up to drag myself into the office, I remembered – and the difference was staggering.  My colleagues joked that I must have won lotto.

Focusing on the positives

To create a more positive environment that fosters your self-esteem, you want to create a sense of accomplishment and value.

Presumably, there are things you accomplish at work, or you wouldn’t be there.  No company or organisation pays for dead wood anymore.  If you’ve been there any length of time, then you must have gone over and above on at least a few occasions.  It’s a great habit to get into, reviewing what you’ve actually delivered to your employer – especially when you’ve gone above and beyond.

Start taking a few moments at the end of each day (or if it’s really busy try the start of the next one, just before you plan your day) to write down the main things you’ve accomplished.  You may already be tracking them and ticking them off in your diary, so go over them and give yourself a mental pat on the back for what you’ve achieved.  Far too many people go home thinking of what still isn’t done (that list will never be empty, I can promise you, no matter how much of an achiever you are!) and end up losing quality sleep to thoughts of what’s still at work and waiting for them.

It’s a much healthier approach to finish the day off by writing the list of ‘what’s still waiting for tomorrow’ into tomorrow’s page of the diary, then turn your thoughts to the things that you DID get done.  Don’t limit yourself to just that day but include any other big things you’ve achieved recently, or even major milestones in an ongoing project that you successfully hit on time.  Then go home thinking of how much you’ve achieved and be proud of it.

Getting excited about your own good news

Along similar lines, someone once gave me a tip, that when something really good happens (it wasn’t for work specifically, but there’s nothing stopping you from using it there) your first impulse is always to call someone and share it.  Instead, the idea was, you keep a tape recorder handy.  Instead of calling someone who might be having a bad day to tell them your exciting news, you talk into the tape as though you have called them.  Your voice will sound excited and happy, and when you play it back to yourself you find you’ll click back into that fantastic mood.  My own tape helped me immensely when I hit some really tough situations at work!  It’s a brilliant pick me up.

How about doing that for when you finally make that project with the impossible deadline?  Or you get a commendation from a senior exec at work?  These days, it doesn’t even have to be a tape.  If you’ve got a webcam, you can video yourself instead.  Does your phone or mp3 player do voice recordings?  If it does, then your ‘tape’ can be handy whenever and wherever you are (and if someone happens to find it, they’ll just think you recorded one side of a call to someone about your news…)

Changing the atmosphere

You should never underestimate the effect of your environment on your mood and well-being.  It’s also one of the quickest and easiest things to change.  Have a computer?  Why not try to change the desktop wallpaper to something that makes you smile – maybe a picture of a holiday destination you’re working towards, or a happy-snap of you enjoying your last one.  On a PC, the Windows key (the flag thing next to Ctrl) and a D will minimise everything and take you there in an instant.  Do you work at a desk?  How about some motivational pictures or a pretty plant to brighten up the space. (There’s an amazing article here on how some places use 3 types of plants to actually ‘manufacture’ fresh air.)  Hot-desking?  At the very least, you can bring a bottle of essential oils in your pocket and wet your handkerchief with them – an occasional dab at your nose is not going to cause dramas, I’m sure, and those oils can be fantastic for helping the mood.  On a factory floor?  How about bringing a touch of bright colour in using that self-same hankie, or any other kind of accessory?  You could bring a string of meditation beads in to work in your pocket, and reach in when you feel the need.  Whatever your work environment, if you find some small way to customise it, you’re taking ownership and that makes it just that touch more empowering.

Tomorrow in Overcoming Low Self Esteem at Work: Part 5 I’ll cover a few of the more advanced steps to really empower yourself at work.

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Overcoming Low Self Esteem at Work Part 2

by Crystal on February 8, 2009

This entry is part 2 of 5 in the series Overcoming Low Self Esteem At Work

Learning to Cope

The first strategy to help you cope with tough conditions at work is to recognise you have a choice.  You will ALWAYS have choices (even if some of them aren’t that attractive), but just knowing there are other options is a very empowering position to be in.  You just need to acknowledge that even though you don’t choose to pursue them, those other choices are there.

My work cubicle from a distance
Image by Damek via Flickr

Worst case scenario: if you did lose your job, are there other ways you could cover off your financial commitments?

  • If you have a mortgage can you switch it temporarily to interest only, or clear out and rent a room?
  • For the bills do you have skills you could use short term via outsource agencies or internet freelance sites?
  • How much are you putting away each paycheck to invest or save?  How long would that support you?
  • Have you worked out the bare bones minimum you’d need to survive?
  • How about working out how many hours you’d need at your current job to meet that minimum (if there’s a restructure, you could offer to go part time to avoid getting laid off entirely)
  • Which regular payments would allow you to freeze memberships etc while you were out of work?
  • Have you got a hobby you could turn into a side income to build up your savings while you’re at work, and help you out financially if you leave?
  • What contacts do you have in your industry that you could approach to do contract work to support yourself? Or to point you towards another job?

If you spend some time thinking about it, you might discover that you’re not as far away from being able to choose to leave work than you would think. Wwhether you actually do or not isn’t the question here, it’s about knowing you have the choice to.  Knowing that you could get by no matter what is a great confidence booster, and takes away a lot of the fear that makes work so confidence-sapping (not to mention that it undermines a lot of the power games that are based on it too).

More Coping Strategies

Besides listing and building up your options to support yourself, here are a few other ideas to help you cope with a stressful situation at work.  No doubt there are more I haven’t thought of – feel free to chime in with a comment please.

  1. Schedule some regular stress relief into your off-time.
  2. Volunteer to teach or use a skill you’re good at – getting appreciated always helps
  3. Create a support network of people you can call when things get absolutely too tough
  4. Keep a journal.  Besides being good for venting your feelings, it could come in handy as a record if work ever over-steps the line
  5. Exercise – it lets all those ‘fight or flight’ stress hormones work their way out of your system.  It can serve a double function too. If you’ve got someone at work who’s a real problem, take up boxing – even just knowing you have the skills to deck the guy that’s leaning on you can help you to deal with him and his demands.  If you need to be able to stay calm when you’re under the gun, go for yoga or tai chi – you can do those breathing exercises at your desk any time you need them.
  6. Empower yourself at work.  This topic definitely needs more depth, so I’ve chosen to use that as the topic for tomorrow’s episode and explore how to accomplish this in detail.  Meanwhile, you could start thinking of the ways in which you do have authority and power already.  Do people come to you for help with a certain topic?  Are you able to control your own workload?  Is there a system at work for making complaints if you need it?  All of these give you a form of power.  See if you can find 3 more.

See you tomorrow for Part 3: Avoiding Overcommitment

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Overcoming Low Self Esteem at Work

by Crystal on February 7, 2009

This entry is part 1 of 5 in the series Overcoming Low Self Esteem At Work

We spend more time with our colleagues at work, than most of us get to spend at home with family or friends.  Unfortunately for most of us these days, work has become a bit of an emotional minefield, associated with everything negative.  Feeling good about yourself at work is very definitely a skill that takes some time to master, but considering it covers probably the largest chunk of your life outside of sleep, it’s also one that is well worth the effort involved.

My work cubicle from a distance
Image by Damek via Flickr

The Pressure Cooker

Over the past several years, and more so now that we’ve hit tough economic times, there’s a huge amount of pressure for most of us at work.  Job descriptions have expanded and in many cases what used to take 3 people is now being advertised as a single job.  Work hours have been creeping up, so it’s no longer an 8 hour day for many, and coming in during holidays and days off just to get through the workload is so common a phenomena it’s got it’s own name – even if I can’t remember what it is right now.  Job ads ask for applicants with 2 or more specialties (how does that work?) and the rates of pay (particularly for women, and in Australia) have been going backwards in real terms.

When restructures are so frequent that you feel that you’re in competition with your colleagues just to stay at the company, and just keeping your job means there’s a constant pressure on you to perform perfectly (or else), then there’s just no way you can consider it a harmonious environment.

Criticism and Self Criticism

Being told that you’ve not done something right is one of the most common ways that our self esteem is dealt a blow.  Unfortunately, we’re trained from an early age to think in terms of only one ‘right’ answer, everything else being wrong.  Then we’re taught that if we don’t achieve that one right answer, we’ve essentially failed.  Failure, of course, is seen as hugely negative, definitely to be avoided, and a proof that you’re not good enough to achieve.

Once we start getting criticised by others, we end up internalising these messages and start criticising ourselves.  That’s when self-esteem really starts to take a dive.  That internal voice needs to be your friend, not your enemy, for you to be able to stand strong in the face of criticism.  There are plenty of ways to modify your self talk, but let me tell you a bit of a secret – you can circumvent a lot of work with one simple change to this way of thinking.

There are plenty of other ways to think that don’t involve “right vs wrong”.

Thomas Edison didn’t think of every experiment as a failure when he was working on the lightbulb.  He’s famous for saying that he’d just discovered however many hundred ways that it didn’t work.  If he’d thought of every single lightbulb trial as a personal reflection on his ability, we’d probably still be using candles.

Let go of right/wrong thinking.  It doesn’t work.  There are always lots of ways to achieve any goal, and just because your way is different to someone else’s doesn’t make one of you right and one of you wrong. So long as you are getting an outcome, even if it’s not the one you hope for, you’re getting closer to the final one you want.  You can never be wrong, and the only real way to fail, is to stop trying to succeed.

…This post just ended up being WAAAY too long.  I’ve turned it into a theme for the week

Click here for Part 2: Learning to Cope

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